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Client Service Representative
2 months ago
We are seeking a highly skilled and compassionate Client Service Representative to join our team at Noah's Animal Hospitals. As a key member of our front office staff, you will be responsible for providing exceptional client service, ensuring a smooth flow of clients and pets through the hospital, and maximizing the productivity of our veterinary medical team.
Key Responsibilities- Actively recruit new clients by promoting hospital services and creating a welcoming environment.
- Rout the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
- Provide professional, efficient, and exceptional service at all times, including educating clients about preventative care, pet health needs, and hospital services.
- Assist incoming and outgoing clients with documentation, pet information, and scheduling appointments.
- Manage finances, maintain accurate balances, and utilize proper opening and closing procedures.
- Perform administrative functions and other duties as assigned.
- High School Diploma or equivalent required.
- One year related experience required, with customer service preferred.
- Medical background with medical terminology training is preferred.
- Ability to work at a computer for long periods, be confident around pets, and manage stress in a fast-paced environment.
Noah's Animal Hospitals offers a competitive salary, opportunities for professional growth, and a dynamic work environment. If you are a motivated and compassionate individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.