Barista - Customer Service Representative
2 weeks ago
Job Summary
We are seeking a skilled Barista to join our team at NWR Inc. as a Customer Service Representative. As a Barista, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.
Key Responsibilities
- Maintain the highest quality, consistent product standards.
- Follow all Company drink recipes and procedures.
- Develop an understanding of coffee and tea regions and the various differences in flavor and blends.
- Proficiently prepare blended and cold drinks provided by the store.
- Greet all customers with fast, friendly, personalized service and develop a rapport with customers by learning their names, favorite drinks and food items.
- Verbally receive and call back customer orders in a friendly manner.
- Report all customer complaints to manager on duty.
- Respond proactively to prevent customer service situations.
- Maintain efficient, friendly service.
Requirements
- High School degree or GED.
- Must be able to work from 5:30 am to 10:00/11:00 am.
- 2+ years customer service experience.
- Successfully pass a drug test.
Preferred Qualifications
- Barista experience.
About Us
NWR Inc. is a leading provider of coffee and tea products. We are committed to providing exceptional customer service and ensuring a positive experience for our customers.
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