Customer Service Representative

2 weeks ago

Houston, Texas, United States United Community Credit Union Full time
Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team at United Community Credit Union. As a key member of our staff, you will be responsible for providing exceptional service to our members, addressing their inquiries, and resolving their concerns in a timely and professional manner.

Key Responsibilities

• Identify and provide information about our products and services to members, highlighting their benefits and value.
• Perform teller functions, including transferring funds, stopping payments, and processing loan or credit card payments, to ensure members' needs are met efficiently and effectively.
• Research and resolve routine member questions, problems, and concerns, ensuring proper follow-up and member satisfaction.
• Answer incoming calls, determine members' needs, and provide direct assistance or connect them with the appropriate resource to address their concerns.
• Monitor and process loan payoff information, providing accurate and timely communication to dealerships and insurance companies.
• Assist other departments and branches with transactions as needed, providing support for the collections department and branch managers in fulfilling member requests and merchant verifications.

Requirements

• Minimum of 2 years of experience in a financial institution.
• High school graduate or GED.
• Excellent phone and written communication skills, with knowledge of credit union products and services, credit/debit card procedures, and Regulation E requirements.
• Ability to work well with people, be dependable, and present a professional appearance with a pleasant personality at all times.
• Ability to perform primarily sedentary work with limited physical exertion, occasional lifting of up to 5 lbs, and operate routine office equipment, including telephone, copier, facsimile, and calculator.
• Ability to work extended hours whenever required or requested by management and travel locally as needed.

Working Conditions

• Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
• Must be able to read and carry out various written instructions and follow oral instructions.
• Must be able to speak clearly and deliver information in a logical and understandable sequence.
• Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public.
• Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace.
• Must be able to effectively handle multiple, simultaneous, and changing priorities.

  • Customer Service Representative

    4 days ago

    Houston, Texas, United States First Service Credit Union Full time

    Contact Center Representative Job DescriptionAt First Service Credit Union, we are seeking a highly skilled and customer-focused Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for providing exceptional service to our members via telephone, fax, and email.Key Responsibilities:Provide accurate,...

  • Customer Service Representative

    4 days ago

    Houston, Texas, United States FIRST SERVICE CREDIT UNION Full time

    Job DescriptionAt FIRST SERVICE CREDIT UNION, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.Key Responsibilities:Provide exceptional service to members via telephone, email, and in-person interactions.Accommodate member needs by processing transactions, answering questions, and resolving issues in a...

  • Customer Service Representative

    2 weeks ago

    Houston, Texas, United States First Service Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Contact Center Representative to join our team at First Service Credit Union. As a key member of our customer service team, you will be responsible for providing exceptional service to our members via telephone, email, and other communication channels.Key ResponsibilitiesProvide accurate and...

  • Customer Service Representative

    3 days ago

    Houston, Texas, United States First Service Credit Union Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Contact Center Representative at First Service Credit Union.Key Responsibilities:Provide exceptional customer service to members via telephone, email, and fax, ensuring timely and professional responses to their inquiries and requests.Cross-sell FSCU services...

  • Customer Service Representative

    1 week ago

    Houston, Texas, United States HEB Grocery Stores Full time

    Customer Service RepresentativeAt HEB Grocery Stores, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for:Providing excellent customer service by assisting customers with their shopping needsPackaging groceries and assisting customers in transporting their merchandise from the...

  • Customer Service Representative

    2 weeks ago

    Houston, Texas, United States CVS Health Full time

    Customer Service RepresentativeAt CVS Health, we're committed to delivering exceptional customer service. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible experience.Key Responsibilities:Assist customers with inquiries, complaints, and requests in a timely and professional manner.Provide...

  • Customer Service Representative

    4 weeks ago

    Houston, Texas, United States Frontline Call Center Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Frontline Call Center. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Job...

  • Customer Service Representative

    4 weeks ago

    Houston, Texas, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a dynamic and growing company that values our team members and strives to provide exceptional customer service. As a customer service representative at Domino's Pizza LLC, you will be part of a team that is dedicated to making a difference in the lives of our customers.Job DescriptionWe are seeking a highly motivated and...

  • Customer Service Representative

    4 days ago

    Houston, Texas, United States Philadelphia Eagles Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at the Philadelphia Eagles. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:• Provide excellent customer service to our...

  • Customer Service Representative

    4 days ago

    Houston, Texas, United States Randstad Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. You will be the primary point of contact for our clients and will be responsible for resolving their issues in a...

  • Customer Service Representative

    2 weeks ago

    Houston, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a...

  • Customer Service Representative

    2 weeks ago

    Houston, Texas, United States M and D Supply Full time

    {"title": "Customer Service Representative", "description": "About M&D SupplyM&D Supply is a locally owned company that values its customers and employees. We strive to provide a positive work environment and opportunities for growth and development.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service...

  • Customer Service Representative

    1 week ago

    Houston, Texas, United States Goose Cap Enterprises Full time

    Customer Service RepresentativeAt Goose Cap Enterprises, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of support and satisfaction.Key Responsibilities:Provide timely and effective support to customers via phone, email, or...

  • Customer Service Representative

    2 weeks ago

    Houston, Texas, United States ExecuTeam Staffing Full time

    Job Title: Customer Service Representative IJob Summary:ExecuTeam Staffing is seeking a Customer Service Representative I to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients and customers. This is a temporary position with a salary of $16 an hour.Responsibilities:• Provide...

  • Customer Service Representative

    3 weeks ago

    Houston, Texas, United States SNI Companies Full time

    Customer Service Representative OpportunitySNI Companies is seeking a highly skilled and bilingual Customer Service Representative to join our team. This is an excellent entry-level opportunity for individuals looking to start their career in customer service.Key Responsibilities:Provide exceptional customer service through phone and email inquiries.Assist...

  • Customer Service Representative

    3 weeks ago

    Houston, Texas, United States BE STAFFING SOLUTIONS LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at BE Staffing Solutions LLC.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and...

  • Customer Service Representative

    2 weeks ago

    Houston, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC.Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service, managing incoming calls, and assisting with food preparation and delivery.Key...

  • Customer Service Representative

    4 weeks ago

    Houston, Texas, United States Primary Arms Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Primary Arms. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels, including phone, email, chat, and...

  • Customer Service Representative

    4 days ago

    Houston, Texas, United States StaffMyAgency LLC Full time

    Job Title: Customer Service RepresentativeJob Summary:StaffMyAgency LLC is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may...

  • Customer Service Representative

    1 month ago

    Houston, Texas, United States The LaSalle Group Full time

    Call Center Representative Job DescriptionAre you looking for a challenging and rewarding career opportunity in customer service? LaSalle Network is seeking a skilled Call Center Representative to join our team in Dallas, TX. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues,...