Residential Product Information Coordinator

3 weeks ago


Charleston, West Virginia, United States Dodrill Comfort & Energy Solutions Full time

Job Description:

The Residential Product Information Coordinator role at Dodrill Comfort & Energy Solutions involves providing top-notch product information and technical support to our customers. This includes handling customer inquiries and complaints, providing detailed product information, and resolving product issues.

Key Responsibilities:

  • Provide accurate and detailed product information to customers
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of our evolving products and services

What We Offer:

  • A competitive salary range of $45,000 - $60,000 per year
  • A comprehensive benefits package
  • Opportunities for career growth and development


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