Product Support Specialist
3 weeks ago
Dodrill Comfort & Energy Solutions is a leading provider of residential homeowner's products and services for HVAC, Indoor Air Quality, Insulation, and Energy Savings. We are seeking a highly motivated Product Support Specialist to join our team.
About the Company:
- We are a locally owned company with a reputation for excellence in the industry.
- Our products and services are designed to improve the comfort and energy efficiency of homes across the region.
Job Responsibilities:
- Assist customers with product-related queries, providing accurate and timely responses to their questions and concerns.
- Collaborate with internal teams to resolve complex customer issues and ensure seamless delivery of our products and services.
- Develop and maintain a comprehensive knowledge base of our products and services, including features, benefits, and pricing.
Qualifications:
- High school diploma or equivalent required; Bachelor's degree preferred.
- Minimum 1 year of experience in customer service, sales, or a related field.
- Excellent written and verbal communication skills.
- Ability to work effectively in a fast-paced environment, with a focus on delivering exceptional customer experiences.
Salary: $45,000 - $55,000 per year, depending on experience.
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