Medical Office Administrative Specialist

3 days ago


Torrance, California, United States New U Therapy Center & Family Services, Inc. Full time

We are seeking a highly skilled Front Desk Admin Assistant to join our team at New U Therapy Center & Family Services, Inc. in Westlake Village.

**Job Description:**

The successful candidate will provide administrative support to our clinicians and patients, manage our front office operations, and contribute to our mission of delivering exceptional patient care.

This is a full-time opportunity with a competitive hourly rate of $22.00 - $24.00 per hour.

You will work 8-hour shifts, Monday to Friday, in a fully equipped and comfortable office space.

We offer a comprehensive benefits package, including 401(k) matching, dental insurance, health insurance, paid time off, and vision insurance.

Our team-oriented work culture fosters professional growth and development, and we encourage collaboration and open communication.

In addition to your salary, you will enjoy access to an electronic health record platform for seamless documentation and the opportunity to participate in team-building activities and corporate events.

If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**
  • Verify patient insurance eligibility and benefit coverage;
  • Review scheduled Intakes and Follow-Up appointments on Clinicians' calendars;
  • Answer all inquiries and explain all services offered;
  • Contact patient or guarantor and advise of financial responsibilities;
  • Manage and update patient general information and medical insurance changes;
  • Coordinate and enter information for requests for patient records and other document requests;
  • Manage pharmacy and insurance medication prior authorization and refills;
  • Perform varied administrative and front desk duties for a medical office;
  • Explain and promote our different mental health services and produce high-conversion rates;
**Requirements:**
  • Bachelor's degree in Social Work or a related field;
  • At least 6 months of related experience in the medical setting;
  • Prior psychiatric/mental health experience is a plus;
  • Spanish speaking preferred;
  • Sales experience is required;
  • Excellent written and verbal communication skills;
  • Proficiency in MS Office Word and Excel, Google Docs, and Gmail;
  • Ability to work effectively with people of diverse cultures, ages, and economic backgrounds;
  • Compassion and empathy;


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