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Automation Solutions Engineer

2 months ago

Carson City Nevada, United States Greater Nevada Credit Union Full time
About the Position

The Automation Engineer will play a key role in driving business process automation solutions at Greater Nevada Credit Union. This individual will be responsible for researching, developing, deploying, and managing automation solutions to increase efficiency, enhance processes, and reduce repetitive tasks.

Key Responsibilities
  • Identify opportunities to increase efficiency and enhance processes by collaborating with key staff to understand existing processes and areas of need.
  • Design, program, simulate, test, and deploy automated processes using various forms of technology, including robotic process automation (RPA) and scripting.
  • Responsible for all bots, scripts, and the work they perform throughout the entire solution life cycle.
  • Analyze bots in production and adjust as necessary to provide optimal efficiency.
  • Serve as the primary point of contact and SME for RPA and script troubleshooting when issues occur, identify and document root cause, utilize best practices to ensure the overall accuracy and integrity of automated processes.
  • Ensure all requirements are captured, and a user story is completed for each respective requirement, such that each automation accurately and efficiently replicates existing or desired processes.
  • Serve as project leader and SME for organization-wide automation projects that involve multiple functional areas and business units.
  • Serve as SME and mentor for Tier 1 & 2 support staff. Provides training and guidance to ensure timely and consistent resolution of RPA and automation issues.
  • Available after hours should an emergency arise.
Requirements
  • Must be ready to think outside the box, challenge both self and the status quo, and turn ambiguity into opportunities to solve perplexing business challenges.
  • 3-5 years of experience on an emerging technology-focused team.
  • Familiarity with requirements analysis, use case mapping, flowcharts, and other techniques used to determine and map process flows.
  • Proficient with Azure AI Bot Service, Power Automate, other automation tools and platforms.
  • Experience with CI/CD pipelines and version control systems and familiar with dev ops, agile, and other SDLC methodologies.
  • Proficient in programming/scripting languages (e.g., Python, JavaScript, PowerShell).
  • Motivated to stay current with emerging technologies, trends, and strategies.
  • Adept at change management process in support of infrastructure solutions and operational changes.
  • Detail-oriented with excellent documentation skills.