Fitness Club Support Specialist

5 days ago


Iowa City, Iowa, United States Planet Fitness - PF Baseline Fitness Full time
Job Title: Fitness Club Support Specialist

At Planet Fitness - PF Baseline Fitness, we're seeking a dedicated and enthusiastic Customer Service Representative to join our team. This is an excellent opportunity to kick-start your career in the fitness industry while providing exceptional customer service to our valued members.

Key Responsibilities:
- Greet members, prospective members, and guests with a smile, ensuring a welcoming atmosphere at all times.
- Manage front desk activities efficiently, handling phone calls, check-ins, new member sign-ups, and tours with ease.
- Facilitate account updates and respond promptly to member inquiries, showcasing a proactive and professional approach.
- Maintain the cleanliness and organization of the club, reflecting positively on our brand.

Requirements:
- Previous customer service experience, preferably in the fitness industry.
- Basic computer proficiency and ability to learn quickly.
- A genuine passion for fitness and health, demonstrating enthusiasm and dedication to our mission.
- Excellent communication and interpersonal skills, ensuring seamless interactions with members and colleagues.

Benefits:
- Competitive salary: $35,000 - $40,000 per year (based on location and experience).
- Employee discounts, flexible scheduling, free uniforms, opportunities for advancement, and comprehensive training & development programs.

About Us:
As a planet Fitness franchisee, we are proud to provide a supportive environment where individuals can thrive and grow alongside us. With numerous locations across the globe, we offer diverse opportunities for career progression and professional growth.
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