Claims Advocate Expert
2 weeks ago
At C. Winchell Agency, Inc., we are seeking a highly skilled Senior Claims Advocate to join our team. As a key member of our Property and Casualty Insurance team, you will be responsible for providing exceptional claims service to our clients.
Key Responsibilities:- Prepare and report new claims, ensuring timely and accurate processing.
- Review insurance policies and verify coverages to ensure seamless claims handling.
- Investigate and resolve coverage position letters, following up as needed to achieve resolution.
- Monitor open claims and collaborate with clients, attorneys, and insurance carriers to resolve issues.
- Facilitate committees, meetings, and teleconferences to establish relationships and discuss reporting procedures, marketing claims services, and addressing specific claim needs.
- Assist in training unit staff and serve as a resource for the Claims Department.
- Participate in special projects and provide 24-hour on-call emergency claims service on a rotational basis.
- New Jersey Broker's license required.
- At least 5-10 years of claims experience.
- Excellent verbal and written communication skills.
- Exceptional organizational and follow-through skills.
- Strong customer service, interpersonal, and phone skills.
- College degree required.
- Agency experience preferred.
- Proficiency in Word, Excel, and Applied Epic insurance system.
For more information, please visit our website.
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