Claims Advocate Expert

2 weeks ago


New York, New York, United States C. Winchell Agency, Inc. Full time
Senior Claims Advocate

At C. Winchell Agency, Inc., we are seeking a highly skilled Senior Claims Advocate to join our team. As a key member of our Property and Casualty Insurance team, you will be responsible for providing exceptional claims service to our clients.

Key Responsibilities:
  • Prepare and report new claims, ensuring timely and accurate processing.
  • Review insurance policies and verify coverages to ensure seamless claims handling.
  • Investigate and resolve coverage position letters, following up as needed to achieve resolution.
  • Monitor open claims and collaborate with clients, attorneys, and insurance carriers to resolve issues.
  • Facilitate committees, meetings, and teleconferences to establish relationships and discuss reporting procedures, marketing claims services, and addressing specific claim needs.
  • Assist in training unit staff and serve as a resource for the Claims Department.
  • Participate in special projects and provide 24-hour on-call emergency claims service on a rotational basis.
Requirements:
  • New Jersey Broker's license required.
  • At least 5-10 years of claims experience.
  • Excellent verbal and written communication skills.
  • Exceptional organizational and follow-through skills.
  • Strong customer service, interpersonal, and phone skills.
  • College degree required.
  • Agency experience preferred.
  • Proficiency in Word, Excel, and Applied Epic insurance system.

For more information, please visit our website.



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