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IT Infrastructure Specialist

2 months ago


Ann Arbor, Michigan, United States Servsys Corporation Full time
Job Summary

We are seeking a highly skilled IT/Linux Engineer to join our team at Servsys Corporation. As a key member of our IT team, you will play a critical role in providing large-scale, high-volume infrastructure and end-user services in support of our network, security, and community services.

This is an excellent opportunity for you to push the limits of enterprise technology within a flexible organization and build enterprise-scale solutions. You will have numerous opportunities to develop new skills, train with an expert technology team, and explore new professional opportunities.

Key ResponsibilitiesOperational Support Activity (60%)
  • Support core Linux server infrastructure and applications, including Puppet configuration automation, Nagios, RabbitMQ, and other application servers.
  • Support our VMware environment, including maintaining software and hardware, evaluating performance, and enhancing operational security and reliability.
  • Develop, test, implement, and document scripts and tools for system management and automation.
  • Evaluate, install, configure, test, debug, and document commercial and open-source software.
  • Perform on-call support for production systems/applications, including problem investigation, escalation, resolution, and communication with our Client Support Center.
IT Engineering, Planning, Processing & Project Activity (30%)
  • Work with other groups to develop and implement migration and upgrade plans for servers and applications.
  • Work with other groups to develop and implement configuration automation solutions.
  • Work with other groups to roll out new products, services, and operational tools.
Miscellaneous (10%)
  • Remain current on new infrastructure and enterprise technologies.
  • Independent R&D to inform the team's future technology direction.
  • Participate in professional development activities to continually improve skills and knowledge in IT services and member support.
Requirements
  • Bachelor's degree in computer science or a related field, or equivalent combination of education, certification, and experience.
  • 2+ years prior experience administering and troubleshooting Linux servers and configuration automation tools.
  • 2+ years systems/software support in a business environment with a comprehensive knowledge of software applications.
  • 2+ years prior experience working with and troubleshooting end-user issues.
  • Experience administering virtualized server environments, network monitoring/analysis tools, and databases.
Desired Qualifications
  • Experience with Puppet, AMQP/STOMP messaging platforms, Ruby, Python, PHP.
  • Experience using source code control systems.
  • Experience administering and troubleshooting Ubuntu Server or newer.
  • Experience administering and troubleshooting Windows Server or newer.
  • Experience administering DNS.
  • Experience with AWS or other cloud hosting environments.
  • Knowledge of the Atlassian suite of products.