Customer Service Representative

2 days ago


Eden Prairie, Minnesota, United States Jobs for Humanity Full time
About Safelite

At Jobs for Humanity, we're collaborating with Safelite to create a more inclusive and just employment ecosystem. Our mission is to support individuals from diverse backgrounds and foster a culture of belonging.


Job Description

The Customer Advocate plays a vital role in delivering exceptional customer experiences at Safelite. This energetic professional will manage administrative processes, schedule appointments, work orders, and invoicing, while also greeting customers in person and responding to inbound calls and emails.

This role requires strong organizational skills, attention to detail, and the ability to provide world-class customer service in a fast-paced environment. If you're passionate about making a difference and have excellent communication skills, we encourage you to apply.


Key Responsibilities
  • Welcome in-shop customers and resolve their concerns efficiently.
  • Manage incoming calls, emails, and faxes related to service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale, and same-day reschedules/cancellations.
  • Confirm and complete work order information, including insurance verification, additional parts, and missing details.
  • Process buyouts, invoices, work orders, deleted work orders, credit memos, and rebills.
  • Review orders from the national contact center and manage dealer part orders and special accounts.

Requirements
  • High School Diploma/GED/Equivalent required.
  • 1-3 years of experience in telephone operations or business administration.
  • Ability to provide exceptional customer service in a dynamic environment.
  • Presentation of a professional appearance and adherence to personal protective equipment guidelines.
  • Ability to travel up to 10%.

What You'll Get
  • Competitive weekly base pay starting at $18/hour.
  • A comprehensive benefits package valued at over $10k*, including medical coverage plans customized to suit your needs and paid time off programs.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and all necessary tools and resources to excel in this role.


  • Eden Prairie, Minnesota, United States Potbelly Sandwich Shop Full time

    Job SummaryWe are seeking a friendly and outgoing Customer Service Representative to join our team at Potbelly Sandwich Shop. As a key member of our team, you will be responsible for providing fast, friendly, and efficient service to our customers.


  • Eden Prairie, Minnesota, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.This includes greeting members, prospective members and guests, providing exceptional customer service, handling front desk related activities...


  • Eden Prairie, Minnesota, United States Lunds & Byerlys Full time

    About UsLunds & Byerlys is a family-owned grocery retailer with over 80 years of experience in providing quality, value, and service to our customers.Job SummaryWe are currently hiring a part-time Food Service Clerk to create a sensational shopping experience for our customers. As a Food Service Clerk, you will be responsible for assisting customers, slicing...


  • Eden Prairie, Minnesota, United States Planet Fitness - PF Baseline Fitness Full time

    Job Title: Customer Service Representative - Front Desk Team MemberAbout Us: Planet Fitness is a rapidly growing fitness chain dedicated to helping people achieve their wellness goals. Our unique Judgement Free Zone philosophy creates a welcoming environment where everyone feels comfortable working out.Salary: $18-$22 per hour based on location and...


  • Eden Prairie, Minnesota, United States Car-X Tire & Auto Full time

    Job SummaryWe are seeking a skilled Guest Care Specialist to join our team at Car-X Tire & Auto. This is an hourly position based on business needs, with opportunities for growth and development.About the RoleThe Guest Care Specialist serves as a key holder and manager on duty (MOD) when needed. You will be responsible for providing exceptional customer...


  • Eden Prairie, Minnesota, United States Michaels Arts and Crafts Full time

    Job Summary:This role offers an exciting opportunity to work in a dynamic retail environment as an Event Coordinator and Customer Service Representative. The ideal candidate will have exceptional organizational skills, be able to multitask, and provide outstanding customer service. Responsibilities include planning and coordinating events, managing store...


  • Eden Prairie, Minnesota, United States Holiday Station Stores - Workday Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Holiday Station Stores. As a key member of our store staff, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and performing various tasks to ensure the smooth operation of...


  • Eden Prairie, Minnesota, United States Von Maur Full time

    Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Representative. In this role, you will have the opportunity to make a lasting impression on customers' shopping experiences through building relationships and optimizing brand knowledge.Key Responsibilities:Greet customers sincerely, be...


  • Eden Prairie, Minnesota, United States Scheels Full time

    Scheels is looking for a dedicated Retail Service Representative to provide exceptional customer service and support to our sales floor team. As a key member of our team, you will be responsible for delivering outstanding customer experiences and ensuring seamless transactions.Salary: $13-$16 per hour. This role offers a competitive compensation package,...


  • Eden Prairie, Minnesota, United States Johnson Health Tech Companies Full time

    At Johnson Health Tech Companies, we are seeking a skilled Field Service Representative to join our team in Eden Prairie, MN. As a Field Service Representative, you will be responsible for repairing and maintaining exercise equipment in the field.This is an excellent opportunity for individuals with technical skills and strong problem-solving abilities. The...


  • Eden Prairie, Minnesota, United States Solventum Full time

    Company OverviewSolventum is a pioneering company that enables better, smarter, safer healthcare to improve lives. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy.The Impact You'll MakeAs an Export Customer Svc Analyst, you will have the opportunity to...


  • Eden Prairie, Minnesota, United States Berry Coffee Company Full time

    Job OverviewWe are seeking a highly skilled Customer Service Professional to join our team at Berry Coffee Company. In this role, you will act as the primary point of contact for our clients, ensuring their needs are met promptly and efficiently.Key Responsibilities:Handle customer orders, inquiries, and requests via phone and email with exceptional service...


  • Eden Prairie, Minnesota, United States Wal-Mart Stores , Inc. Full time

    At Wal-Mart Stores, Inc., we are seeking a highly motivated and customer-focused individual to join our team as a Cashier & Front End Services associate. This role is a key part of providing an exceptional shopping experience for our customers.The ideal candidate will possess excellent communication skills, be able to multitask effectively, and maintain a...


  • Eden Prairie, Minnesota, United States Car-X Tire & Auto Full time

    About Monro, Inc.As a leader in the automotive maintenance and repair services industry, Monro Inc. has over 1,300 company-owned locations across 28 eastern and mid-western states in the US. Our success is driven by employing great people who put our guests first.


  • Eden Prairie, Minnesota, United States Junk King Eden Prairie dba E&S Fogarty Enterprises Full time

    As a key member of our Junk King Eden Prairie dba E&S Fogarty Enterprises team, you will play a critical role in delivering exceptional customer service and ensuring the successful execution of our waste management operations.We offer a comprehensive compensation package, including a base salary of $55,000 to $75,000 per year, plus opportunities for bonuses...


  • Eden Prairie, Minnesota, United States Scheels Full time

    Company Overview:Scheels is a leading retailer in the sporting goods industry, dedicated to providing an exceptional customer experience. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Associate.Job Description:This role involves providing top-notch customer service, promoting sales, and maintaining a...


  • Eden Prairie, Minnesota, United States Sam's Club Full time

    ResponsibilitiesAssist management with supervising associates and ensuring compliance with company policies and proceduresCommunicate goals and feedback to associates and ensure they have the necessary tools and resources to perform their jobs effectivelyProvide direction and guidance to associates on member service approaches and techniquesEnsure that...


  • Eden Prairie, Minnesota, United States Massage Envy Full time

    Our TeamWe're a dynamic and supportive team dedicated to providing exceptional customer experiences. As an Esthetician Representative, you'll have the opportunity to work with a talented group of professionals who share your passion for total body care.About the RoleThis role requires a skilled and experienced esthetician who can deliver outstanding customer...


  • Eden Prairie, Minnesota, United States Agiliti Health, Inc. Full time

    About the RoleAs a Customer Service Operations Specialist at Agiliti Health, Inc., you will play a crucial role in providing exceptional support to both internal and external customers. With a strong focus on data management, work order management, and customer-facing program assignments, this position requires an individual who is detail-oriented,...


  • Eden Prairie, Minnesota, United States The CORE Group Full time

    Food Sales RepresentativeWe are seeking a highly motivated Food Sales Representative to join our team in Minnesota. As a key member of our Non-Com Sales Team, you will be responsible for demonstrating and selling our client partner food and non-food products to restaurants, schools, hospitals, hotels, and beyond.Key Responsibilities:Demonstrate and sell...