Customer Service Representative

4 weeks ago


Sedalia, Missouri, United States Jostens Full time
Customer Service Representative - Printlynx

This role is responsible for sales and customer service of commercial printing products for the Printlynx brand of Jostens. Key responsibilities include answering phone calls, greeting customers, and processing print jobs from start to finish. The ideal candidate will have excellent communication skills and be able to work under pressure to meet deadlines.

Key Responsibilities:
  • Answer phone calls and greet customers in a professional manner.
  • Process print jobs from start to finish, including job tickets and invoicing.
  • Prepare written and verbal price quotations for customers.
  • Arrange for pick up or delivery of completed jobs and create invoices.
  • Act as primary contact for internal print jobs and perform related tasks as assigned.

Requirements:
  • High School degree or GED required.
  • Able to follow written and verbal instructions.
  • Works well under pressure and meets deadlines.
  • Must have flexibility to learn and use new technology.

About Jostens:
Jostens is a leading brand in the commercial printing industry, celebrating over 125 years of business. We are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas.

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