Administrative Assistant Social Services Coordinator

3 weeks ago


Arnold, Missouri, United States Futurecare Full time
Overview:

We are seeking a highly skilled and compassionate Administrative Assistant Social Services to join our team at FutureCare. As a key member of our Social Services department, you will play a vital role in supporting our Social Workers and residents in providing exceptional care and services.

Under the supervision of the Director of Social Work, you will be responsible for identifying needs and determining the best ways to overcome difficulties with resources available to our residents. You will work closely with our team to ensure that our residents receive the highest level of care and support.

FutureCare is a leader in managing healthcare across a continuum of care, and we are committed to providing a supportive and inclusive work environment. We offer a competitive salary, excellent benefits package, tuition reimbursement, employee assistance, and a 401K plan.

Responsibilities:

  • Keep accurate and updated records of residents within the facility
  • Answer questions about benefits available to residents
  • Discuss resource planning and review reports as required
  • Contact family members to schedule admissions and discharge planning for residents
  • Interview family members or individuals to obtain a complete family history and determine which services are appropriate and needed
  • Manage Notice of Medicare Non-Coverage (NOMNC) claims as required

Qualifications:

  • High school diploma or GED, minimum required
  • Takes initiative on tasks with minimal supervision, self-starter
  • Excellent interpersonal communication skills, both written and verbal
  • Excellent computer skills with Microsoft Software packages, including Word, Excel, and database management
  • Proven time management skills and the ability to handle multiple tasks
  • Demonstrate the ability to establish and maintain effective working relationships with residents, families, and other facility staff


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