Commercial Relationship Manager

4 days ago

Maryland City, Maryland, United States Sandy Spring Bancorp Full time
About Us

Sandy Spring Bank is a leading financial institution in the Greater Washington region, with a rich history of enriching the lives of its clients and communities for over 150 years. We are a growing financial services company focused on creating real experiences for our employees, clients, shareholders, and communities.

We are proud to have been certified as a Great Place To Work, recognized by The Washington Post and the Baltimore Sun as a Top Workplace, and by Forbes magazine as the #1 Bank in Maryland. Our employees play a vital role in shaping who we are as a company and upholding what matters most to us: people and relationships.

About the Job

We are currently recruiting for a Commercial Relationship Manager to join our team. This role is responsible for a portfolio of commercial clients who have a relationship with the company and acts as the primary contact for assigned clients. The successful candidate will develop new business for the company by expanding client relationships through needs-based selling techniques and developing relationships with new or potential clients, collectively sufficient to meet and exceed assigned goals.

Key Responsibilities
  1. Client Contact and Joint Business Calls: Responsible for completing outbound phone calls and in-person calls with assigned relationship clients and new clients. Participates in joint business calls with product specialists from other business lines within Sandy Spring Bank and Sandy Spring Bancorp subsidiaries.
  2. Sales Results: New Loan Production: Responsible for developing loan business with new and established clients. Works closely with assigned Commercial Portfolio Manager and Small Business Lending Unit to negotiate and structure loan transactions. Maintains contact with client throughout the approval and settlement process to ensure client satisfaction. Complies with all relevant regulatory requirements.
  3. Sales Results: Fee Income/Deposit Production/Activity Revenue: Meets expectations in generating non-interest income for the company through sale of fee-based products (i.e., treasury management products, trust, insurance, and retirement plans). Generates new deposits through needs-based selling to new business prospects and existing business clients.
  4. Sales Result: Portfolio Growth: Partners with Commercial Portfolio Manager and Small Business Lending Unit to be mindful of loan delinquencies and/or future payoffs. Responsible for growth of loan portfolio to increase interest income for the company.
  5. Client Service and Satisfaction: Maintains high level of professionalism and courtesy with clients at all times. Responds to calls and messages promptly. Works with Commercial Portfolio Manager and Small Business Lending Unit to resolve any difficulties or complaints. Utilizes needs-based selling techniques to always keep the clients best interests in mind and to expand client relationship.
Requirements

KNOWLEDGE, SKILLS, AND ABILITIES:

  1. Work requires broad professional level of knowledge and expertise in commercial banking with an emphasis on credit and lending principles. Minimum of 5 years experience (1050C) or 7 years experience (1050D) preferred in a commercial lending environment. Thorough familiarity with related laws and regulations surrounding commercial banking relationships is required. Demonstrated sales success in business development is preferred.
  2. Ability to utilize standard PC based software to prepare correspondence, reports, and other documents as needed.
  3. Strong communication and presentation skills are needed to effectively work with clients to explain products and interpret policy. Strong inter-personal skills are needed to maintain positive rapport with internal contacts.
  4. Various situations require a substantial degree of analysis, interpretation, and evaluation. Situations encountered include facts, issues, and circumstances, which are significantly different from those previously addressed. These situations call for the consideration of alternative courses of action and of their consequences before taking or recommending further action.
  5. Position makes decisions with the framework of practices and procedures and/or precedents or well-defined policies.

SPECIFIC PHYSICAL REQUIREMENTS:

Work requires reasonable mobility in and around the work area. Ability to use standard computer and phone systems is required.

WORKING CONDITIONS:

Normal office environment where there is almost no discomfort due to temperature, dust, noise, or other disagreeable elements.

Work includes little or no potential exposure to hazardous conditions.

Must be able to travel to remote company and/or client locations.

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