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Program Director
2 months ago
Benchmark Human Services is seeking a highly skilled and compassionate Program Manager to join our team in Los Angeles County, California. As a Program Manager, you will play a critical role in providing direct services and support to individuals with Intellectual and Developmental Disabilities (IDD) and/or mental health diagnoses in crisis or at risk of inpatient placement.
Key Responsibilities:- Ensure timely responses to referrals and complete agency and individual assessments to guide subsequent clinical interventions.
- Provide direct clinical intervention consistent with credential/licensure and facilitate provider wraparound and consultation meetings.
- Assist with modifying mental health treatment and behavior support plans as necessary and attend all agency, departmental, and client-specific meetings as needed.
- Complete all documentation of services provided per policy and conduct staff and caregiver training on implementation of individual behavioral support plans, safety plans, mental health treatment plans, and related data collection within scope of practice.
- Assist in transport of individuals according to Benchmark Policy and assist team members in case management functions and discharge planning.
- Establish and maintain effective communication strategies with all team members and review incident reports and incidents of physical intervention in coordination with Program Director and Compliance.
- Establish and maintain professional relationships with provider agencies, regulatory agencies, payers, and community stakeholders through regular individual and program updates, monthly, quarterly, annual, and ad hoc reports as requested.
- LMSW, LAC, LAMFT, or BCBA in the State of California with at least three years' experience providing behavioral health services.
- Two years of supervisory experience and certification and ongoing training in crisis de-escalation intervention curriculum.
- Valid CPR and First Aid Certification and valid Driver's License and auto insurance.
- Must be computer literate and experience working with individuals with mental illness, emotional disorders, and substance-related disorders who are experiencing emotional or behavioral crisis.
- Fluent bilingual speaker in one or more of the following languages: English/Spanish, English/Mandarin, English/Korean, English/Tagalog.
- Two years of post-graduate experience working in community-based crisis response services serving youth and adults.
- LCSW, LPC, LMFT, or BCBA-D in the State of California.
Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.
