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Guest Conference Liaison

1 month ago

Forest Falls, United States Forest Home Full time
Job Description

Job Summary:

As a Guest Conference Host at Forest Home, you will serve as the primary point of contact for guest groups, providing exceptional hospitality and ensuring a premier guest experience. This role requires a strong ability to communicate effectively, problem-solve, and provide spiritual support to group leadership.

Key Responsibilities:

  • Provide exceptional hospitality to guest groups, including check-in, paperwork collection, and ensuring a smooth event experience.
  • Assist with operational tasks, such as delivering announcements and safety guidelines, and providing light cleaning duties as needed.
  • Act as the primary contact person and liaison for group leadership and campers during their retreat.
  • Provide detailed event feedback to the Reservations department and assist with follow-up communication during the week.

Requirements:

  • High School Diploma or equivalent required.
  • Must be 18 years of age or older.
  • Hospitality and/or customer service experience preferred.

Qualifications:

  • Uphold and support the Mission, Vision, and Core Values of Forest Home.
  • Ability to hear from God and pray for people, both in person and on the phone.
  • Actively supports and participates in the staff spiritual life activities.
  • Flexibility and willingness to perform a variety of tasks.

Work Environment:

The work environment involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, and unpleasant odors. The noise level in the work environment is usually moderate but can be loud at times.

Forest Home Employment Statement:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All terms and conditions of employment, duties, and responsibilities are subject to the Forest Home Employee Handbook.

Equal Employment Opportunity:

Forest Home is an equal employment opportunity employer and does not discriminate on the basis of race, color, national origin, sex, age, or disability in admission and access to, or treatment or employment in its program or activities.