Customer Service Representative
4 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent at the Talkeetna Alaskan Lodge. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a seamless check-in and check-out experience for our guests.
Key Responsibilities
- Provide guests with lodging and local area information
- Perform guest reservations, check-in, and checkout procedures
- Assign guests to rooms based on requests and arrival times
- Perform basic cashier and cash handling duties
- Assist guests with retail purchases
Requirements
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- Previous direct guest service experience
- Familiarity with basic office equipment operation
About Us
Pursuit Collection is a dynamic and growing company that is passionate about sharing our amazing destinations with our guests. We are committed to delivering exceptional guest experiences and creating inspiring memories that last a lifetime.
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