Swim Team Leader

6 days ago


Bristol, Rhode Island, United States YEB PAYROLL LLC Full time
Job Description

This is a Full-Time professional management position that plays an integral part in the success of YEB PAYROLL LLC. The Assistant General Manager position is responsible for all aspects of customer service and product administration.

Responsibilities:

  • Manage customer inquiries and registrations, ensuring they align with SafeSplash's mission, vision, and values.
  • Administer policies and procedures related to customer interactions, maintaining accuracy, security, and integrity of customer records.
  • Lead and manage front desk and retail counter customer service operations.
  • Perform swim instruction as needed, contributing to the overall customer experience.
  • Work closely with other management staff to develop and implement process improvements in customer registration, scheduling, and billing functions.
  • Maintain a professional, friendly, and courteous demeanor at all times.

Requirements:

  • Exceptional customer service skills, including strong communication and interpersonal abilities.
  • Leadership skills to motivate, supervise, and develop staff members.
  • Ability to work effectively in a team environment and adapt to changing circumstances.
  • Strong computer skills, with proficiency in relevant software applications.
  • Prior experience in swim instruction, working with children and families, or pool maintenance and operation is strongly preferred.

Estimated Salary Range: $60,000 - $80,000 per year, based on location and industry standards.



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