Hotel Night Audit Coordinator
11 hours ago
We are seeking a detail-oriented and friendly Hotel Night Audit Coordinator to join our team at Maine Course Hospitality Group.
This role is responsible for ensuring the smooth operation of the hotel's overnight shift, welcoming guests, and providing exceptional customer service.
The ideal candidate will have excellent communication skills, be proficient in cash handling, and have previous experience in hotel front desk operations.
As a Hotel Night Audit Coordinator, you will be responsible for:
- Welcome and greet all guests and visitors in a friendly professional manner
- Operate the front desk and be familiar with all its functions
- Answer the phone in a friendly, professional, and helpful manner and direct calls
- Assist with guest check-in and check-out
- Process reservations and cancellations
- Respond to guest inquiries, requests, and complaints in a timely manner
- Close out the front desk functions and reporting for the day
- Handle cash and credit card transactions
- Balance and reconcile daily financial transactions
- Provide information about hotel services, amenities, and local attractions
- Assist with general hotel operations as needed
In return for your hard work, we offer:
- A competitive hourly wage of $17-$19
- Paid Time Off and Holiday Pay
- A comprehensive benefits package including health, dental, and vision insurance
- Travel Discounts and Company Scholarships for you or your family
- Career Development Opportunities
To be successful in this role, you must be able to stand for long periods, work independently, and prioritize tasks effectively. Previous experience in hotel front desk operations is preferred but not required.
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