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IT Support Specialist
2 months ago
Are you an IT enthusiast with a strong commitment to delivering outstanding technical assistance? Cannon Search is seeking a talented IT Support Specialist to join our dynamic team. This position is ideal for individuals eager to advance their careers in a vibrant and professional setting. You will play a crucial role in the IT department, managing level 2-3 desktop support and providing essential assistance to our user community.
This is a full-time position with a competitive compensation and benefits package.
Key Responsibilities:
- Provide comprehensive IT support and desktop assistance.
- Manage user accounts and permissions using Active Directory and O365.
- Utilize Intune and VPN technologies for effective support.
- Demonstrate strong troubleshooting capabilities for hardware and software issues.
- Assist in hardware/software deployments, migrations, and upgrades.
- Communicate effectively, both in writing and verbally.
- Deliver exceptional customer service to all users.
- Work autonomously as well as collaboratively within a team.
- Exhibit flexibility to accommodate overtime as needed.
This is a full-time, in-office position.
If you are interested in exploring this IT Support opportunity further, please consider submitting your resume for review.