Customer Service Representative

3 weeks ago

Phoenix, Arizona, United States A.P. Mller - Maersk AS Full time

About Us:

We are a company that values honesty and integrity, and we strive to build trust with our customers and employees. Our focus on our people is what sets us apart and keeps our customers coming back to work with us.

We handle end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process.

Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Job Summary:

The Customer Service Representative is responsible for answering incoming calls and providing excellent customer service. They monitor and respond to customer inquiries. They track, trace, enter, and update shipments.

Key Responsibilities:

  • Answer incoming calls and provide excellent customer service to all callers
  • Monitor and respond to customer inquiries received through email
  • Make outgoing calls to follow-up on shipment status, resolve issues and update customers
  • Track, trace, enter and update shipments
  • Assist and support Pilot stations and cartage agents
  • Master outside customer applications
  • Follow published procedures and work instructions for NCS accounts and bring modifications to management's attention
  • Perform other duties as assigned

Requirements:

  • Excellent oral and written communication and problem-solving skills
  • Technological aptitude using the internet and on-line tools
  • Ability to multitask
  • Excellent organizational skills with emphasis on detail

Education:

  • High School or better

Experience:

  • 1 year customer service experience

Work Environment:

This is a clerical administrative position in a professional office setting. The employee is frequently required to sit. Occasionally stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. Position may require to work remotely at times.

Company Benefits:

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible)

And more

Pay Range:

$20.00 per hour

Schedule: Tuesday through Saturday

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

  • Customer Service Representative

    3 weeks ago

    Phoenix, Arizona, United States Helios Commercial Service Partners Full time

    Job Title: Customer Service RepresentativeAbout the Job:Helios Commercial Service Partners is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for answering customer inquiries, scheduling service requests, and providing exceptional customer service.Responsibilities:• Answering...

  • Customer Service Representative

    4 weeks ago

    Phoenix, Arizona, United States A1 Garage Door Service, LLC Full time

    Requirements:As a Customer Care Representative at A1 Garage Door Service, LLC, you will be responsible for providing exceptional customer service and support. Key requirements include previous call center experience, proven sales and customer support skills, and strong written and verbal communication skills. Additionally, you should have experience in...

  • Customer Service Representative

    3 weeks ago

    Phoenix, Arizona, United States RemX Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at RemX. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional...

  • Customer Service Representative

    4 weeks ago

    Phoenix, Arizona, United States Randstad US Full time

    Customer Service RepresentativeAre you looking for a challenging and rewarding role in customer service? We are seeking a Customer Service Representative to join our team at Randstad US. As a Customer Service Representative, you will be responsible for providing quality customer experience while working to resolve customer complaints and enquiries. You will...

  • Customer Service Representative

    1 month ago

    Phoenix, Arizona, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will play a vital role in ensuring our customers have a positive experience. Your responsibilities will include:Key Responsibilities:Greet customers and provide a warm, welcoming atmosphereTake customer orders accurately and efficiently using our Point of Sale...

  • Customer Service Representative

    3 weeks ago

    Phoenix, Arizona, United States Domino's Pizza LLC Full time

    Customer Service Representative Job DescriptionAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a CSR, you'll be the first point of contact for our customers, providing a fun and exciting environment while taking orders.Key Responsibilities:Provide exceptional customer service and ensure a positive experience...

  • Customer Service Representative

    3 weeks ago

    Phoenix, Arizona, United States Maximus Services, LLC Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Maximus Services, LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer care to our clients in the healthcare industry.Key ResponsibilitiesProvide customer service for basic and routine inquiries and problems via multiple...

  • Customer Service Representative

    3 weeks ago

    Phoenix, Arizona, United States FastSigns Full time

    Customer Service Representative Opportunity at FastSignsWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FastSigns. As a Customer Service Representative, you will be responsible for processing customer projects from start to finish, providing exceptional customer service, and ensuring timely delivery of...

  • Customer Service Representative

    4 weeks ago

    Phoenix, Arizona, United States Moon Moments Ltd Full time

    Dynamic Customer Service RepresentativeLocation: On-site, Phoenix, AZCompensation: Weekly PayWe're seeking a passionate and driven Customer Service Representative to join our client's team in Phoenix. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, driving sales growth, and exceeding targets.On-Site Role:...

  • Customer Service Representative

    3 weeks ago

    Phoenix, Arizona, United States Adir International LLC Full time

    Customer Service Representative Job SummaryAdir International LLC is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for engaging customers with a positive attitude, providing exceptional customer service, and achieving sales goals.Key...

  • Customer Service Representative

    3 weeks ago

    Phoenix, Arizona, United States Perun HR Full time

    About the JobPerun HR is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to policyholders, insurance agents, and auto glass shops.Key Responsibilities:Answer incoming phone calls and respond to customer inquiries in a...

  • Customer Service Representative

    4 weeks ago

    Phoenix, Arizona, United States Sunrise Systems Inc Full time

    Job Title:Customer Service RepresentativeJob Summary:Seeking a skilled Customer Service Representative to join our team at Sunrise Systems Inc. As a key member of our operations, you will be responsible for providing exceptional customer service to our clients. Responsibilities: Provide top-notch customer service to clients via phone, email, and in-person...

  • Customer Service Representative

    3 weeks ago

    Phoenix, Arizona, United States Domino's Franchise Full time

    Job Summary: We are seeking a skilled Customer Service Representative to join our team at Domino's Franchise. As a Customer Service Representative, you will be responsible for providing quality customer service and making our delicious food with pride.Key Responsibilities: Maintain food and team member safety Provide excellent customer service skills Assist...

  • Customer Service Representative

    4 weeks ago

    Phoenix, Arizona, United States CoolSys - Refrigeration and HVAC Systems Full time

    Customer Service RepresentativeCoolSys is seeking a highly motivated and professional Customer Service Representative to join our team. As the first point of contact for our customers, you will be responsible for managing incoming service requests and providing excellent customer service.Key Responsibilities:Manage incoming service requests via email and...

  • Customer Service Representative

    1 month ago

    Phoenix, Arizona, United States Public Storage Full time

    Customer Service Representative Job Description At Public Storage, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales and service team, you'll be responsible for providing exceptional customer experiences, driving sales growth, and ensuring seamless operations across our self-storage...

  • Customer Service Representative

    3 weeks ago

    Phoenix, Arizona, United States Mattie Taylor - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual with excellent communication skills? Do you enjoy working with the public and providing top-notch service? If so, we may have the perfect opportunity for you as a Customer Service Representative with Mattie Taylor - State Farm Agent.As a Customer Service Representative, you will be responsible for...

  • Customer Service Representative

    4 weeks ago

    Phoenix, Arizona, United States Della Infotech Full time

    Job SummaryAs a Customer Service Representative at Della Infotech, you will be responsible for managing large volumes of orders through inbound and outbound calls, as well as in-person interactions in a center location. Your primary goal will be to ensure customer satisfaction by providing exceptional service and resolving issues in a timely manner.Key...

  • Customer Service Representative

    3 weeks ago

    Phoenix, Arizona, United States MAXIMUS Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at MAXIMUS. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving problems via the phone. Your primary function will be to provide exceptional customer service, responding to customer inquiries and resolving issues in a...

  • Customer Service Representative

    4 weeks ago

    Phoenix, Arizona, United States Colibri Group Full time

    Customer Service RepresentativeAt Colibri Group, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll play a vital role in delivering exceptional customer experiences and ensuring our customers receive the support they need.Key Responsibilities:Provide technical support and...

  • Customer Service Representative

    3 weeks ago

    Phoenix, Arizona, United States Cutter Holding Co Full time

    Job Title: Customer Service RepresentativeJob Summary:Cutter Aviation is seeking a skilled Customer Service Representative to provide exceptional customer service and support to our aircraft owners, operators, and business partners. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced...