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Banquet Service Associate

2 months ago

Spring, Texas, United States Woodlands Resort Full time

Job Summary:

We are seeking a highly skilled and attentive Banquet Server to join our team at The Woodlands Resort. As a Banquet Server, you will be responsible for providing exceptional service to our guests during banquet functions, ensuring that every detail is attended to and every guest feels valued and cared for.

Key Responsibilities:

  • Pre-Function Preparation: Assist in setting up assigned tables, ensuring that all necessary items are in place and that the table settings are immaculate.
  • Service Standards: Deliver exceptional service to our guests, exceeding their expectations and ensuring that their needs are met promptly and efficiently.
  • Attention to Detail: Pay close attention to all details, including Banquet Event Orders (BEOs), to ensure that every aspect of the function is executed flawlessly.
  • Liquor Liability Laws: Educate yourself on and adhere to all liquor liability laws, ensuring that our guests are served responsibly and safely.
  • Teamwork: Collaborate with the Banquet Captain and other team members to ensure seamless execution of the function.
  • Customer Service: Provide exceptional customer service, responding promptly to guest requests and ensuring that every guest feels valued and cared for.

Requirements:

  • Experience: A minimum of two years of experience in a similar setting, with a proven track record of providing exceptional customer service.
  • Age Requirement: Must be at least 18 years old to serve alcohol.
  • Flexibility: Must be able to work varied shifts, including weekday evenings, weekends, and holidays.
  • Knowledge: Possess a working knowledge of food and beverage service, as well as liquor liability laws.
  • Certifications: Hold a valid County Specific Food Handlers Certification, State specific alcohol certification, and/or TIPs certification.