Service Team Associate
1 month ago
We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for delivering exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.
Key Responsibilities- Provide excellent customer service, answering questions and resolving issues in a timely and professional manner
- Assist customers with finding products, answering questions, and providing solutions to meet their needs
- Process transactions accurately and efficiently, handling cash, credit, and other payment methods
- Participate in visual merchandising and store recovery, maintaining a clean and organized store environment
- Assist with receiving and stocking merchandise, including unloading trucks and maintaining inventory levels
- Support shrink and safety programs, adhering to company policies and procedures
- Interact with colleagues in a positive and respectful manner, promoting a team-oriented environment
- High school diploma or equivalent required
- Previous retail or customer service experience preferred
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends
- Ability to lift up to 50 pounds and stand for long periods of time
- Strong communication and interpersonal skills
Michaels Stores offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, as well as a fun and dynamic work environment.
Michaels Stores is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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