Member Services Associate
4 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Associate. As a key member of our hospitality team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and memorable experience at our resort-style clubs.
Key Responsibilities- Provide consistent quality service and accurate information regarding all areas of club operations
- Monitor the Member Services Desk and ensure that policies and procedures are followed
- Work in a fast-paced and dynamic environment, providing assistance to members and guests as needed
- Collaborate with other departments, including Caf, VillaSpa, Housekeeping, Sports, and Facilities
- Excellent phone skills and ability to handle intermittent heavy phones
- Efficient, well-organized, and able to handle a variety of duties simultaneously
- Previous customer service experience and a positive attitude
- Bilingual a plus
- Minimum 16 years of age (certification requirements vary for Caf roles)
- Competitive hourly rate of pay based on relevant experience
- 401K with dollar-for-dollar match up to 4%
- Complimentary club membership
- Discounts on club products and services
- Flexible scheduling
We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Member Services Associate II
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Spring, Texas, United States SYUFY GROUP Full timeJob SummaryVillaSport Athletic Club and Spa is seeking a highly motivated and customer-focused Member Services Associate II to join our team. As a key member of our operations team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and memorable experience at our resort-style clubs.Key...
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Member Services Representative
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