Creative Services Associate

1 week ago


Brick, United States Michaels Stores Full time
Overview

Michaels Stores is a leading creative destination in North America, operating over 1,300 stores in 49 states and Canada. Our purpose is to fuel the joy of creativity, making us the best place for all things creative.

Salary Information

The estimated total base pay range for this position is $15.13 - $17.70 per hour.

Job Responsibilities

This role involves delivering excellent customer service, helping customers shop our store, and finding what they're looking for. Key responsibilities include:

  • Assisting customers with product locations and providing solutions
  • Providing fast and friendly checkout experiences while executing cash handling to standards
  • Engaging customers on rewards programs, private label credit cards, and educating them on the Voice of Customer survey
  • Supporting omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participating in truck unloading, stocking, and planogram processes
  • Completing merchandise recovery and maintenance tasks to ensure a well-merchandised and in-stock store
  • Performing Store In Stock Optimization (SISO) and AD set duties as assigned
  • Supporting shrink and safety programs
  • Adhering to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
  • Cross-trained in Custom Framing selling and production

In addition to these responsibilities, other duties may be assigned as needed.

Preferred Qualifications and Skills

We prefer candidates with retail and/or customer service experience.

Benefits

Michaels Stores offers robust benefits to support the wellbeing of our teams, including health insurance, paid time off, tuition assistance, generous employee discounts, and more. For more information, visit our website or speak with your supervisor.

Equal Opportunity Employer

Michaels Stores is an Equal Opportunity Employer, committed to the full inclusion of all qualified individuals. We provide reasonable accommodations to support individuals with disabilities and adhere to all applicable laws and regulations.



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