Insurance Client Solutions Specialist

6 days ago


Universal City, Texas, United States John Delgado - State Farm Agent Full time

At John Delgado - State Farm Agent, we're looking for a detail-oriented and customer-focused individual to join our team as an Insurance Client Solutions Specialist. This role offers a competitive salary of $50,000 - $70,000 per year, depending on experience.

Job Overview

This is an exciting opportunity to enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As a member of our team, you'll have the chance to develop your skills, work in a dynamic environment, and contribute to the growth of a successful insurance agency.

Key Responsibilities
  • Answer customer inquiries and provide policy information, ensuring that clients receive accurate and timely assistance.
  • Assist clients with policy changes and updates, helping them navigate any adjustments or modifications to their coverage.
  • Process insurance claims and follow up with clients to ensure they're satisfied with the outcome.
  • Maintain accurate records of customer interactions, providing valuable insights into client needs and preferences.
Requirements
  • Strong communication and interpersonal skills, allowing you to effectively engage with clients and colleagues alike.
  • Detail-oriented and able to multitask, ensuring that tasks are completed efficiently and accurately.
  • Previous customer service experience is preferred but not required, as we're open to training and developing talented individuals who share our commitment to exceptional client experiences.
What We Offer
  • A comprehensive benefits package, including Simple IRA, bonus opportunities based on performance, health insurance, flexible schedule options, paid time off, and training & development programs.
About Us

At John Delgado - State Farm Agent, we're dedicated to providing top-notch insurance services to our community. Our team is passionate about delivering exceptional client experiences and creating long-term relationships built on trust and understanding.



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