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Senior Coffee Specialist
2 months ago
The Lead Beverage Artisan is dedicated to creating an exceptional experience for patrons by delivering prompt service, high-quality beverages, and ensuring a tidy and welcoming environment. This role involves training team members, managing transactions, adhering to beverage preparation standards, and maintaining the beverage station while providing outstanding customer service and complying with food safety regulations.
EMPLOYMENT TYPE: Full Time
WORK SCHEDULE: Rotating Shifts
SALARY: Starting Hourly Rate $18 + Shift and Weekend pay. (Availability for rotating weekends and holidays is required)
Key Responsibilities
- Welcome and assist customers while anticipating their preferences
- Prepare and serve coffee, tea, and specialty drinks according to brand guidelines
- Prepare and serve food items consistent with location standards
- Train and mentor team members in beverage and food preparation, customer service, cash handling, and product knowledge
- May assign and oversee work tasks for the team and ensure completion of duties
- Efficiently operate a register/POS and manage cash and credit transactions
- Organize and balance cash drawer, complete cashier slips, and process deposits
- Comply with cash handling policies and procedures
- Set up and dismantle beverage stations, including cleaning and sanitizing
- Maintain a clean and sanitary workspace
- Restock beverage coolers, grab-and-go items, service ware, and condiments
- Adhere to health, safety, and sanitation guidelines for all products
Qualifications
- Proven experience as a successful barista is essential
- Previous cash handling experience is required
- Basic math and counting skills are necessary
- Experience in a supervisory or related capacity is preferred
- Ability to work independently with minimal supervision
- Compliance with the assigned dress code is mandatory
- Proficient in reading and communicating in English and following recipes
- Completion of Food Handling Certification as required