Security Operations Manager

4 weeks ago


Marlborough, Massachusetts, United States Securitas Security Services USA, Inc. Full time

Job Summary:

The Site Manager acts as liaison between Personnel and the client to ensure day-to-day compliance with the requirements of the security service contract. This role requires strong leadership and communication skills to maintain operational control of security services provided to the Client, ensuring compliance with all Securitas Security standard of cost control, profitability, and quality performance.

Key Responsibilities:

Supervise the day-to-day security operations at the client site

Assist with filling open shifts, or arranging for coverage with assistance of branch management

Supervise all required client site and Securitas site training

Review daily logs, incident reports, and concerns

Reviews assignments and check the work of security personnel with direction of branch management

Ensures that all posts are adequately staffed at all times

Effectively communicate concerns in a timely and efficient manner

Responsible for scheduling, while adhering to company policy and guidelines

Assist with investigations or special projects as directed by Branch Human Resources and management

Provide officers with advance notice of probationary, annual, and other evaluations to ensure their timely submission.

Requirements:

5 years of security experience, with management and/or operations background

High school diploma, GED, equivalent minimum, advanced degree in related field preferred

Must be 18 years or older

Benefits:

Medical, Dental Vision

401k

PTO

Employee Assistance Program

Employee Discount Program

Securitas LEAD

Sons and Daughters Scholarship opportunities

EOE/M/F/Vets/Disabilities

About Us:

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team:

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.



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