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NOC Support Engineer
3 months ago
About LTIMindtree:
LTIMindtree is a leading global technology consulting and digital solutions firm that empowers organizations across various sectors to transform their business models, enhance innovation, and optimize growth through the use of digital technologies. As a trusted partner for over 700 clients, LTIMindtree leverages deep domain knowledge and technological expertise to facilitate exceptional competitive differentiation, customer experiences, and business results in an evolving landscape. With a workforce of nearly 90,000 skilled and entrepreneurial professionals in more than 30 countries, LTIMindtree — part of the Larsen & Toubro Group — integrates the renowned capabilities of the former Larsen and Toubro Infotech and Mindtree to tackle complex business challenges and deliver large-scale transformations.
Position: Network Operations Center L1 Engineer (Entry Level)
Location: Houston, TX (Onsite)
Role Overview:
The ideal candidate will possess experience in a command center operations environment, demonstrating a solid understanding of ITIL processes. Candidates with ITIL certification will be preferred.
Key Responsibilities:
- Utilize SolarWinds monitoring tools effectively.
- Provide mentorship to L1 engineers.
- Exhibit strong communication skills, both written and verbal.
- Adapt to flexible shift schedules.
- Employ ticketing systems such as Service Now proficiently.
- Engage in corporate initiatives focused on Shift Left and Automation.
Benefits:
- Comprehensive Medical Plan including Dental and Vision coverage.
- Disability coverage (Term and Long-Term).
- Retirement plan with company matching.
- Insurance options.
- Paid Time Off, Sick Leave, and Holidays.
- Parental Leave for both maternity and paternity.
Compensation:
The salary range indicated reflects the minimum and maximum target for the position across all US locations. Individual compensation is determined by factors such as work location, job level, and relevant experience or education. Additional compensation may include performance-based bonuses and other variable incentives.
Diversity Commitment:
LTIMindtree is an equal opportunity employer dedicated to fostering diversity in the workplace. Employment decisions are made without regard to race, color, creed, religion, sex, gender identity, national origin, age, veteran status, marital status, disability, or any other characteristic protected by applicable law.
COVID-19 Compliance:
In alignment with LTIMindtree's COVID-19 vaccine mandate, candidates must provide proof of full vaccination against COVID-19 prior to or on the date of hire, or submit a request for reasonable accommodation as per applicable laws.
