Assistant Store Manager Hardlines

4 weeks ago


Glen Burnie, Maryland, United States Dick's Sporting Goods Full time

At DICK'S Sporting Goods, we believe in the transformative power of sports. As a Store Operations Leader, you will play a critical role in creating an exceptional customer experience by ensuring our team delivers top-notch service and operational excellence. We are committed to fostering an inclusive and diverse workforce that reflects the communities we serve.

Key Responsibilities:

  • Manage the day-to-day operational aspects of your store department.
  • Develop and implement short-term and long-term operational plans with guidance from the Store Manager.
  • Recruit and develop a strong, inclusive, and diverse team, and manage store workforce planning, including payroll budget and scheduling.
  • Hold team members accountable for meeting operational guidelines, brand standards, customer service expectations, and company policies.
  • Drive shrink results through compliance with safety, loss prevention, and cash-handling procedures.
  • Communicate effectively and build a positive team environment.

Requirements:

  • 1-3 years of retail management experience or customer-focused experience.
  • Strong problem-solving ability and analytical skills.
  • Flexible availability, including nights, weekends, and holidays.

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