Shift Manager

2 weeks ago


Magnolia, Arkansas, United States SUMMERWOOD MASTER Full time
Job Summary

The Shift Manager is a key member of our restaurant team, responsible for ensuring seamless operations and exceptional customer service. This role is perfect for individuals who thrive in fast-paced environments and are passionate about delivering high-quality experiences.

Key Responsibilities
  • Drive customer satisfaction through prompt and accurate service, maintaining company standards for product quality and consistency.
  • Conduct regular food safety audits to ensure compliance with company protocols.
  • Provide ongoing coaching and feedback to crew members on customer service, product quality, and speed of service.
  • Assist with cash procedures, including bank deposits, making change, and verifying drawers.
  • Conduct daily inventory, complete shift-to-shift food safety audits, and set up daily control sheets.
  • Monitor inventory, food preparation, and order fulfillment to ensure adherence to company standards.
  • Responsible for food and supplies deliveries and restaurant opening and closing in the absence of management.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and ability to maintain accurate records.
  • Basic math skills and ability to handle cash transactions.

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