Catering Operations Manager

3 days ago


Mentor, Ohio, United States Chick-fil-A Mentor FSU Full time

At Chick-fil-A Mentor FSU, we are seeking a highly motivated and organized Catering Coordinator to join our team. As a Catering Coordinator, you will play a critical role in spearheading the acquisition, production, delivery, and follow-up for all catering orders.

Key Responsibilities

• Maintain advanced knowledge of Chick-fil-A product mix and company vision

• Handle guest issues that may arise during catering experience

• Ensure tasks are completed in a timely manner, personally contributing to completion of orders

• Complete all set-up and preparation for each catering order: boxes, utensils, sauces, bags, etc.

• Oversee and participate in serving at outside sales events

• Keep the catering expense tracker spreadsheet up to date

• Network with neighboring businesses and organizations

• Grow and develop catering relationships through personal interactions and traditional marketing

• Deliver catering orders

Requirements

• Desire to grow business and personal skills while thriving in a fast-paced environment

• Ability to communicate and collaborate with leadership and Owner to fulfill business needs

• Responsible, accountable, organized, and detail-oriented

• Experience handling guest concerns, complaints, and issues by following-up & resolving issues

• Active driver's license

Benefits

• Pay Range $18.00-$20.00

• Health Benefits

• PTO

• Flexible Schedule

• College Scholarship Program

• Tuition Assistance

• Meal Discounts

• Executive Coaching

• Leadership Development Opportunities

• 401(k)


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