Tier 0/1 Service Desk Operations Lead

**Job Summary:**The Service Desk Operations Deputy will be responsible for leading Tier 0/1 Service Desk operations for our Digital and AI Team.This role involves managing customer relationships, driving operational excellence, and fostering continuous improvement across all service areas.The ideal candidate will have excellent communication and customer...

About SAICAs a leader in cloud, digital engineering, data, and Artificial Intelligence, SAIC integrates emerging technology to modernize critical missions and enable national imperatives. To address growing demands within the Department of Defense, SAIC seeks a highly skilled and dynamic Service Desk Operations Deputy to support Tier 0-3 Service Desk...

Key Challenges and ResponsibilitiesAs an Enterprise Service Desk Manager at SAIC, you will face challenges in developing and maintaining efficient Service Desk operations. Key responsibilities include:Tier 0 Responsibilities:* Developing a comprehensive knowledge base for user self-service, incorporating how-to instructions and information on new product...

SAIC seeks a dynamic Service Desk Leadership Position candidate to drive operational excellence and foster continuous improvement across all service areas. The ideal candidate will have expertise in managing customer relationships and possessing excellent communication and customer service skills.Key responsibilities include leading Tier 0/1 Service Desk...

We are seeking a Senior Service Desk Specialist to join our team at SAIC (Science Applications Int.). As a key member of our Digital and AI Team, you will play a crucial role in leading Tier 0/1 Service Desk operations and driving operational excellence.About the Role:This is a challenging opportunity to work with a highly skilled team and contribute to the...

Job OverviewA trusted leader in cloud, digital engineering, data, and Artificial Intelligence, SAIC integrates emerging technology to modernize critical missions. As a highly skilled Cloud IT Operations Deputy, you will support Tier 0-3 Service Desk operations for our Digital and AI Team, leading the design and operation of integrated Enterprise IT solutions...

About SAICSAIC is a premier technology integrator, solving complex modernization and systems engineering challenges across defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced...

SAIC (Science Applications Int.) is seeking a highly skilled Technical Operations Manager to lead Tier 0/1 Service Desk operations for our Digital and AI Team. As a trusted leader in cloud, digital engineering, data, and Artificial Intelligence, SAIC integrates emerging technology to modernize critical missions and enable national imperatives.Key...

We are seeking a highly skilled IT Operations Management Specialist to lead our Tier 0/1 Service Desk operations. The ideal candidate will have expertise in managing customer relationships, driving operational excellence, and fostering continuous improvement across all service areas.Key responsibilities include performing high-level day-to-day operational...

Key ResponsibilitiesAs the IT Service Desk Tower Lead at Tetrahed INC, your key responsibilities will include:Overseeing the day-to-day operations of our service deskEnsuring the timely resolution of technical issuesProviding exceptional customer service to our internal stakeholdersManaging a team of support analystsEnsuring efficient and effective support...

Job Summary:We are seeking an experienced Service Desk Analyst to join our team at Datawiz. In this role, you will be responsible for providing technical support to our clients and ensuring that their systems are running smoothly. This is a full-time, long-term contract position, and we are looking for someone who can commit to a minimum of 4 years. As a...

Job DescriptionA Technical Support Analyst will support Tier 0/1 Service Desk for our Digital and AI Team. The ideal candidate will manage customer relationships, drive operational excellence, and foster continuous improvement. Responsibilities include resolving technical problems, diagnosing issues, maintaining records, and alerting management to recurring...

We are seeking a skilled Front Desk Operations Manager to join our team at one of our upscale hotels in the Washington, D.C. area. As a Front Desk Operations Manager, you will be responsible for overseeing the front desk operations, ensuring that all guests receive exceptional service, and that all hotel operations run smoothly.Job SummaryThis position...

Job OverviewSAIC is a premier technology integrator, solving complex modernization and systems engineering challenges across various markets. Our portfolio includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training.We are seeking an experienced...

About the RoleWe are seeking a highly organized and detail-oriented Night Auditor to join our team at the Courtyard Dallas Arlington South. In this role, you will be responsible for overseeing front desk operations, managing financial transactions, and maintaining hotel facilities.Key ResponsibilitiesFront Desk Operations: Manage guest check-ins, handle...

As a Front Desk Operations Manager at Disability Solutions, you will be responsible for overseeing the day-to-day activities of our front desk team. Your primary goal will be to provide exceptional customer service and ensure that all guests have a memorable experience at our resort.Key Responsibilities:This role involves supervising a team of front desk...

About the RolePeraton is a leading provider of mission capability integration and enterprise IT solutions. We deliver trusted and highly differentiated solutions and technologies to protect our nation and allies. As a Service Desk Agent, you will play a critical role in supporting our Federal Strategic Cyber sector in Arlington, VA. This role requires...

About the RoleAs the IT Service Desk Tower Lead, you will play a critical role in managing a team of support analysts and ensuring efficient and effective support processes are in place to meet the needs of Tetrahed INC. You will be responsible for owning overall responsibility for ITSMS process handling on the Service Desk, including incident, request,...

Company OverviewLoews Arlington Hotel and Convention Center is a world-class resort destination that caters to groups of all sizes, as well as families seeking an exceptional experience. Strategically located between Dallas and Fort Worth, the hotel offers five restaurants and lounges, two pools with a sandy beach, cabanas, and a water slide, along with a...

Job Summary:We are seeking a highly skilled Tier 2 Helpdesk Lead to oversee the operations of our help desk, providing top-notch support to end users across a large DoD IT infrastructure program.