Benefits Implementation Specialist

2 weeks ago

Reston, Virginia, United States FCE Benefit Administrators, Inc. Full time
Job Summary

We are seeking a highly skilled Client Implementation Coordinator to join our Implementation department. As a Client Implementation Coordinator, you will play a critical role in servicing our largest and most complex clients under the guidance of a seasoned Account Executive.

Key Responsibilities
  • Partner with assigned Account Executives and liaison between FCE and client to ensure seamless implementation of plans.
  • Oversee the plan implementation process, communicating timelines, internal and external due dates, and expectations to key stakeholders.
  • Develop and maintain business relationships with existing clients, C-level executives, and HR Personnel, carriers, and vendors.
  • Employ client retention strategies that foster client satisfaction and loyalty.
  • Work effectively with internal departments to support client goals and initiatives.
  • Identify plan performance problems and/or service issues, and resource the departments and stakeholders necessary to rectify.
  • Stay abreast of industry standards, legislation, insurance product changes, and ongoing trends.
  • Strategize with Account Executive and Sales for annual benefit renewals, and work with marketing department to develop and facilitate open enrollment employee communication campaigns.
  • Monitor clients' fringe contribution reporting activity to ensure compliance.
Requirements
  • A minimum of five (5) years' experience in benefits administration/consulting or insurance industry on the carrier side.
  • Enthusiastic self-starter who can work independently and self-motivate.
  • Exceptional organizational skills, with attention to detail.
  • Excellent interpersonal, written, and verbal communication skills.
  • Strong computer skills and proficiency in Microsoft Office applications.
Desired Experience
  • A background that includes legal compliance, benefit administration, and labor/employee relations is strongly preferred.
  • Current Life and Accident/Health License is strongly preferred.
  • Brokerage experience is highly desirable.
Education

Bachelor's Degree in Business Management, Business Administration, Human Resources, or combination of equivalent education/experience.

Benefits Offered

We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefit packages, and outstanding advancement opportunities. For this reason, we offer a comprehensive benefits plan including:

  • Competitive overall compensation package.
  • Career enhancement and growth opportunities.
  • 401(k) match up to 50% contribution.
  • Medical, dental, and vision coverage.
  • Life/AD&D insurance.
  • Accident/critical illness insurance.
  • FSA and HSA accounts.
  • Competitive paid time off.
  • Professional development/tuition funds.
  • Continuing education and career certification.
  • Company funded Lifestyle Spending Account.
  • Employee engagement activities.
  • Service recognition compensation.
  • Work/life resources.

FCE is an equal opportunity employer.

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