Senior Luxury Condominium Operations Manager
1 week ago
Job Overview
The ideal candidate will have a strong background in property operations, with experience in leading high-rise condominiums. They will be responsible for managing the on-site operation, effectively working with all departments to achieve company objectives.
Your Responsibilities:
- Lead and manage a team of professionals within a luxury condominium setting.
- Ensure excellent customer service delivery, meeting Board expectations and resolving any questions or problems promptly.
- Maintain thorough knowledge of the contract between the association and FirstService Residential, ensuring all contractual obligations are met.
- Cultivate relationships with new residents, ensuring their needs are met and they feel welcome.
- Regularly conduct site inspections, identify areas for improvement and provide recommendations for action.
- Oversee all construction projects, ensuring timely completion within budget.
- Develop, maintain and upload relevant information in our portal, including work orders, signed meeting minutes and monthly reports.
- Interview, select, recommend, hire, train and schedule assigned staff, providing guidance and resolving any issues that may arise.
Required Skills & Qualifications:
- 3+ years of experience in property operations, hospitality or construction management.
- Bachelor's degree in business or a related field.
- Must be certified and licensed by the State of Florida as a Community Association Manager (CAM).
- Demonstrate strong critical thinking, problem-solving, judgment and decision-making abilities.
- Proficient in Microsoft Office, Outlook and Windows.
- Excellent organizational, motivational, leadership, management and interpersonal skills.
- Ability to handle sensitive and confidential information.
- Knowledge and ability to apply Florida Statutes and community documents.
Benefits:
We offer a comprehensive benefits package, including multiple medical plans, dental, vision and a 401(k) plan with company match. You will also receive time off benefits and paid holidays.
Estimated Annual Salary: $145,000-$165,000 based on experience.
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