IT Support Specialist

7 days ago


Norfolk, Virginia, United States Techmate Full time
Job OverviewWe are seeking a skilled IT Support Technician to provide technical assistance to our clients. As a key member of our team, you will be responsible for resolving computer-related issues and ensuring the smooth operation of our clients' IT systems.Key Responsibilities
  • Installation and configuration of hardware and software applications
  • End-user support for executives, office personnel, and other key business stakeholders
  • Experience with copying and restoring end-user data files, migrating Windows 7 to Windows 10 using tools such as SCCM and PXE boot
  • Experience working with active directory, domain, and email systems
  • Support of enterprise solutions including Microsoft Office365, Exchange email, and Anti-Virus software
  • Provide timely and efficient executive-level support
  • Provide technical support on commonly used applications and devices
Requirements
  • 5+ years of support experience in an enterprise environment using Windows and some Apple/Mac hardware
  • Application support for Microsoft Office365, SharePoint Online, and Exchange Online
  • Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS, and Windows 7 through 10
  • Xerox, Canon, and HP printer installation and configuration
  • Excellent verbal and written communication skills
  • Ability to effectively operate independently as well as in a team environment
  • Ability to lift heavy objects up to 50 lbs
We Offer
  • Flexible work schedule with on-demand hours
  • Competitive compensation range based on qualifications and experience
  • Job-related expense reimbursement

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