IT Support Specialist

2 hours ago


Norfolk, Virginia, United States Spectrum Comm Full time
Job Title: IT Support Specialist

Spectrum Comm is seeking a highly qualified IT Support Specialist to support our proposal for a new program located in Norfolk, VA.

Key Responsibilities:
  • Provide technical support for various operating systems and software applications in both NIPRNET and SIPRNET network systems.
  • Conduct basic IT troubleshooting and apply techniques to resolve customer issues.
  • Effective written and oral communication with Government civilian, Military personnel, and other Contractors at all levels of staff and management to ensure customer satisfaction and requirements are met.
Requirements:
  • Four (4) years of relevant IT service desk/technical support experience.
  • Two (2) years of experience, or a combination of one (1) year of experience and one (1) year of formal training, desired experience with military message handling system(s) and procedures.
Benefits:
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • Stock Option Plan

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