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Assistant Manager

2 months ago

Mishawaka, Indiana, United States Krispy Kreme Full time

Job Summary

We are seeking a highly skilled and experienced Assistant Manager to join our team at Krispy Kreme. As a key member of our shop management team, you will be responsible for ensuring exceptional customer service, leading sales efforts, and maintaining shop organization and efficiency.

Key Responsibilities

  • Lead by example and set the tone for exceptional customer service
  • Work alongside the General Manager to achieve business plan objectives and profitability
  • Help lead sales efforts, including Hot Light times, retail sales, fundraising, and suggestive selling
  • Maximize efficiency in daily doughnut-making and understand quality control procedures
  • Coordinate production schedules to meet guest satisfaction
  • Inspect equipment and identify any issues that need fixing
  • Ensure the shop is clean and safe, with a focus on shoes, floors, and overall cleanliness
  • Help the General Manager with recruiting, hiring, training, and supervising shifts
  • Assist with managing income and expense budgets and reporting sales and other important information

Requirements

  • High school diploma or equivalent
  • Experience in sales, customer service, and managing others
  • Excellent communication and interpersonal skills
  • Ability to lift up to 75 pounds and work in a fast-paced environment
  • Driver's license

About Krispy Kreme

Krispy Kreme is a leading manufacturer and retailer of premium doughnuts and coffee. We are committed to providing exceptional customer service and creating a positive work environment for our employees.