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Client Support Specialist
2 months ago
Position Title: Customer Service Representative - Heather Fried Agency
Job Type: Full Time
Overview:
As a vital member of our team, you will be responsible for fostering customer relationships and ensuring their needs are met effectively.
Key Responsibilities:
- Build and maintain strong customer connections, following up as necessary.
- Deliver prompt, accurate, and courteous service to clients.
- Assist customers with inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing questions.
- Exhibit a strong work ethic and a commitment to achieving success daily.
What We Offer:
- Competitive hourly compensation
- Paid time off including vacation and personal/sick days
- Valuable experience in the insurance industry
Compensation: $25,000
Qualifications:
- Exceptional interpersonal abilities
- Strong communication skills, both written and verbal
- Excellent organizational capabilities
- Self-driven and motivated
- Detail-oriented approach
- Property and Casualty license (must be obtained)
Selected candidates are expected to stay updated on product changes, licensing requirements, technical advancements, and continuing education.
If you are driven to excel and envision yourself in this role, we encourage you to submit your application. We will reach out regarding the next steps in the interview process.
Note: This position is with an independent contractor agent, not directly with the insurance company. Employees of independent agents must successfully complete any necessary licensing and training programs.
Our Mission: We aim to assist individuals in managing everyday risks, recovering from unforeseen events, and achieving their aspirations. Our services encompass various insurance and financial needs, including auto, home, life, retirement, business, college planning, health, and renters insurance.
Office Hours: Our office operates from 9 AM to 5 PM.
