Customer Service Representative

1 week ago


Murrieta, California, United States Loop Neighborhood Full time
Job Overview

We are seeking highly motivated and dedicated Customer Service Representatives to join our Loop Neighborhood team. This role offers a unique opportunity to grow your skills while contributing to the success of our organization.

Key Responsibilities
  • Provide exceptional customer service, ensuring every interaction meets our high standards.
  • Operate the cash register efficiently, maintaining accurate transactions and balancing funds.
  • Ensure store appearance is clean and professional at all times.
  • Offer prompt and courteous assistance to customers, vendors, and staff.
  • Troubleshoot car wash-related issues and escalate them to management as needed.
  • Prepare shift reports according to company guidelines.
  • Cross-sell and upsell store products to drive sales growth.
Requirements
  • Must be able to work flexible schedules, communicating effectively with management.
  • Required intermediate level English proficiency for effective communication, reading, and writing.
  • Perform basic math calculations, including change handling.
  • Validate identification prior to selling tobacco and/or alcohol (as per regulations).
  • Lift up to 50 pounds and climb ladders as needed.
  • Remain calm and respond according to policies in emergency situations.
  • Tolerate exposure to gasoline fumes and cleaning products.
  • Work in various temperature environments.
Employee Benefits
  • Discounted fuel prices: 0.10 cents off gallon after 6 months, 0.30 cents off gallon after 3 years, and 0.40 cents off gallon after 5 years.
  • Maximum 20 gallons and 2 fill-ups per week.


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