Customer Service Associate

1 week ago


Murrieta, California, United States U-Haul Full time
U-Haul Customer Service Representative

The role of a Customer Service Representative at U-Haul is to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for ensuring that our customers receive the best possible experience with our products and services.

Salary: $17.00 - $25.00 per hour (plus benefits)

Job Description:

  • Assist customers with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned

Required Skills and Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Benefits:

  • Competitive salary and benefits package
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program


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