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Restaurant and Retail Associate

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Anaheim, California, United States Ghirardelli Chocolate Full time
About Ghirardelli Chocolate

We are a dynamic department with over 700 colleagues, dedicated to providing a world-class guest experience. Our vision is changing the way the consumer experiences chocolate, and we aim to be America's #1 premium chocolate company.

Job Summary

We are seeking a highly motivated and reliable Retail Hourly Associate to join our team. As a key ambassador of our brand, you will be responsible for providing exceptional guest service, managing cash handling and credit card processing procedures, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional guest service and create a welcoming atmosphere for customers
  • Manage cash handling and credit card processing procedures, ensuring accuracy and efficiency
  • Assemble and display various retail items, maintaining a visually appealing store environment
  • Maintain a clean and organized store, including the stockroom, washing facilities, and fountain area
  • Work effectively as part of a team to achieve sales and service goals
  • Stay up-to-date on product knowledge, pricing, and company history to effectively engage with guests
  • Utilize knowledge of products and pricing to create up-sell opportunities and drive sales
  • Perform other duties as assigned by management
Requirements
  • High energy and a strong work ethic
  • Ability to work all shifts, including nights and weekends
  • Previous retail experience is desirable
  • Strong communication and interpersonal skills
  • Ability to lift up to 50 pounds and stand for long periods
What We Offer
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Free sundae or shake on every shift
  • Employee discount on all Ghirardelli products
  • Quarterly bonus opportunities