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We are seeking a highly skilled and customer-focused Bilingual Leasing Consultant to join our team at The RMR Group. As a key member of our property management team, you will be responsible for providing exceptional customer service to our residents and prospective residents, while also driving sales and occupancy goals.
Key Responsibilities- Leasing and Sales: Greet prospective tenants and professionally present the features and benefits of our properties.
- Customer Service: Provide exceptional customer service to residents and prospective residents, responding to their needs and concerns in a timely and professional manner.
- Property Inspections: Inspect all models and market-ready properties prior to showing to ensure their quality appearance.
- Administrative Tasks: Complete paperwork accurately and timely, maintain active guest cards, and process leasing applications within 24-48 hours of receipt.
- Team Collaboration: Work closely with the Assistant Property Manager to prepare daily and weekly reports, resident communication, move-ins/outs, office supply inventory, and market surveys.
- Education: Bachelor's degree preferred.
- Experience: Prior leasing and/or property management experience preferred.
- Language Skills: Bi-lingual abilities in Spanish (written and verbal) are required based on specific needs of property.
- Technical Skills: Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Soft Skills: Excellent written and verbal communication skills, excellent attendance, and a positive attitude.
The RMR Group is a leading U.S. alternative asset management company, unique for its focus on commercial real estate and related businesses. We are guided by six core values: Integrity at Our Core, Perform Passionately and Effectively, Inspired Thinking, Like We Own It, Power of We, and Mutual Respect.