Guest Services Coordinator

2 days ago


Lincolnton, North Carolina, United States Atrium Health Full time
Join Our Team
Atrium Health is committed to delivering exceptional patient care and experiences. We are seeking a dedicated Guest Services Representative to join our front desk team and contribute to our mission of improving the health and well-being of our community. As a valued member of our team, you will have the opportunity to make a meaningful difference in the lives of others and grow professionally in a dynamic and supportive environment.

Responsibilities:
• Provide exceptional customer service to patients, visitors, and guests
• Assist with way finding, communicating transportation requests, and maintaining a clean and organized lobby
• Perform various clerical duties as assigned by Volunteer Coordinator
• Direct volunteers assigned to work at the front desk, utilizing them as needed
• Collaborate with other team members to ensure seamless delivery of services

Requirements:
• High School education required
• Customer service experience required
• Computer and data entry skills required
• Prior experience in healthcare preferred
• Ability to stand or walk for long periods of time
• Ability to push/pull wheelchair and Staxi Chair as required
• Ability to lift a minimum of 35 lbs.

Salary:
$45,000 per year, commensurate with experience

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