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Guest Services Representative

2 months ago


Pittsburgh, Pennsylvania, United States Driftwood Hospitality Management Full time

Guest Services Representative

  • Become part of a team that encourages team members to take initiative and play a vital role in the success of the establishment.
  • Recognized for a comprehensive approach to hospitality services, delivering exceptional client experiences.
  • Composed of leading professionals in the hospitality sector, ensuring excellence at every level.

What makes this position rewarding:

  • Deliver a warm and outstanding first impression to visitors.
  • Engage with guests both in person and via phone on a daily basis.
  • Apply your analytical skills and technological proficiency for guest arrivals, departures, and financial transactions.

Qualifications:

  • Strong verbal communication skills in English.
  • Proficient in using computers and various software applications.
  • Able to maintain mobility, stand for extended periods, and occasionally lift items weighing up to 20 pounds.

Perks include:

  • 401(k) plan.
  • Dental coverage.
  • Disability coverage.
  • Employee support program.
  • Flexible spending options.
  • Health coverage.
  • Life insurance.
  • Paid leave.
  • Vision coverage.
  • Discounted room rates.
  • Discounts on food and beverages for employees.

About Driftwood Hospitality Management:

Driftwood Hospitality Management is committed to fostering a diverse and inclusive work environment, providing equal opportunities to all candidates regardless of their background.

Sheraton Pittsburgh Station Square:

Experience this renowned hotel featuring 399 guest rooms, a banquet area of 30,000 square feet, and an upcoming renovation that will introduce a city view restaurant for an enhanced dining experience.