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Senior Healthcare Account Manager

1 month ago

Tampa, Florida, United States DAS Health Full time

Job Summary:

DAS Health is seeking a highly skilled Senior Healthcare Account Manager to join our team. As a key member of our sales team, you will be responsible for managing a portfolio of key strategic clients, building strong relationships, and driving business growth.

Responsibilities:

  • Manage a portfolio of key strategic clients and build strong relationships to drive business growth.
  • Provide strategic guidance and solutions to drive client success and satisfaction.
  • Develop and execute account growth strategies to maximize revenue opportunities within existing client accounts.
  • Identify upselling and cross-selling opportunities and collaborate with Subject Matter Experts to drive client retention and business growth.
  • Conduct regular account reviews, assess performance metrics, and identify areas for improvement.
  • Forecast and track key account metrics – reporting revenue trends, and client performance.
  • Prepare accurate sales forecasts, progress reports, and presentations for senior management.
  • Address client concerns, issues, and escalations in a timely and effective manner.
  • Collaborate with cross-functional teams to resolve problems, exceed client expectations, and maintain a high level of client satisfaction.
  • Create well-organized, accurate, and concise material/work documentation for organizational use.
  • Provide ongoing training, networking, and professional development.

Requirements:

  • A bachelor's degree or equivalent combination of education and experience is required.
  • Minimum of 5 years of account management experience is required.
  • Healthcare experience is required.
  • Experience in the senior living/assisted living industry is required.
  • Ability to travel, as needed.
  • Exceptional written and oral communication skills.
  • Ability to run and interpret a variety of reports and provide strategic solutions.
  • Flexible and adaptable with regard to learning and understanding new technologies.
  • High energy with strong initiative, accountability, self-directed, and organized.
  • Ability to multi-task and excel in a fast-paced environment.
  • Detail-oriented with a professional demeanor.
  • Ability to deal with stressful situations.

What We Offer:

  • Work Remotely (unless otherwise specified) with Work from Home Allowance.
  • Competitive pay with discretionary bonus opportunities.
  • Flexible Time Off.
  • Continued Education Reimbursements.
  • Company Paid Health Benefits for employees and family.
  • 401k with Employer Match.
  • Mental Health Services.
  • Parental Leave.