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**Assistant Manager

2 months ago

Lexington, Kentucky, United States Whitewater Express Car Wash Full time
Job Overview

We are seeking a highly motivated and experienced Assistant Manager to join our team at Whitewater Express Car Wash. As a key member of our leadership team, you will be responsible for driving business growth, developing our staff, and delivering exceptional customer service.

Key Responsibilities
  • Leadership Development: Foster a culture of continuous learning and growth, providing coaching and mentoring to team members to help them achieve their full potential.
  • Customer Experience: Ensure that every customer interaction is positive and memorable, providing exceptional service and support to our valued customers.
  • Operations Management: Oversee the day-to-day operations of our car wash facilities, ensuring that all processes are efficient and effective.
  • Staff Management: Recruit, train, and develop a high-performing team, providing guidance and support to help them succeed in their roles.
  • Problem-Solving: Identify and resolve customer and employee issues in a timely and professional manner, ensuring that all concerns are addressed and resolved.
Requirements
  • Leadership Experience: Proven track record of leadership experience, with a minimum of 1-3 years of experience in a supervisory or management role.
  • Customer Service: Excellent customer service skills, with the ability to provide a positive and memorable experience for our customers.
  • Communication: Strong communication and interpersonal skills, with the ability to work effectively with team members, customers, and external partners.
  • Problem-Solving: Ability to identify and resolve problems in a timely and professional manner, with a focus on finding solutions that benefit the business and our customers.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including health, dental, and vision insurance.
  • Professional Development: Opportunities for professional development and growth, including training and education programs.
  • Flexible Work Schedule: A flexible work schedule that allows you to balance your work and personal life.
  • Collaborative Team Environment: A collaborative and supportive team environment that encourages open communication and teamwork.