Field Equipment Maintenance Specialist
2 days ago
We are seeking a highly skilled In-Store Bagger (ISB) Technician to join our team at Reddy Ice. As a key member of our service team, you will be responsible for performing preventive maintenance, troubleshooting, diagnosing, repairing, and servicing our in-store ice-making and bagging machines. Our Technicians play a crucial role in ensuring our clients' equipment runs reliably and smoothly, and you will be assigned a fully-outfitted service vehicle and provided with extensive, hands-on training to support your success.
Key Responsibilities
• Perform routine maintenance and repairs on in-store ice-making and bagging machines
• Troubleshoot and diagnose equipment issues to minimize downtime
• Collaborate with our service team to ensure seamless equipment operation
• Provide exceptional customer service to our clients
• Maintain accurate records of service activities and equipment performance
Requirements
• Minimum 2+ years of repair/service experience in electrical, mechanical, refrigeration, or plumbing
• Working knowledge of low voltage controls and/or programmable logic controllers
• Valid driver's license (operator's/Class C) and an acceptable MVR
• High school diploma or GED equivalent
• Basic computer and handheld skills needed and ability to follow reporting SOPs via handheld
Preferred Qualifications
• Journeyman certification/license in electrical, plumbing, mechanical disciplines, or equivalent experience
Working Conditions/Physical Requirements
Minimal travel with potential for overnight. Weekend, night, and holiday work is a requirement of the position. Will perform work in retail stores; frequently driving between retail stores and plant location. Must be able to lift 60 pounds and utilize installation lift equipment. Ability to climb ladders and work with power tools. Overtime may be required. Work is conducted in a fast-paced, rapidly changing environment. The ability to manage stress, build professional and collaborative relationships, and reason through complex business situations is essential.
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