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Assistant Restaurant Operations Manager

2 months ago


Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full time
Job Overview

Clark Holdings Inc., a franchisee of Tim Hortons, is seeking a dedicated and experienced Assistant Restaurant Manager to oversee operations in a fast-paced environment. This role is pivotal in ensuring that our restaurant meets the highest standards of service and efficiency.

Key Responsibilities

Operational Leadership:
As an Assistant Restaurant Manager, you will be responsible for the daily operations of the restaurant, ensuring that customer service standards are met and exceeded. You will lead by example, fostering a culture of excellence and teamwork among staff.

Team Development:
Your role will involve recruiting, training, and mentoring team members to enhance their skills and performance. You will provide ongoing feedback and support to ensure that employees are aligned with company goals.

Customer Experience:
Ensuring a positive customer experience is crucial. You will address customer concerns, resolve issues, and implement strategies to improve service quality.

Sales and Inventory Management:
Monitor inventory levels and manage product merchandising to optimize sales. You will also analyze sales data to identify trends and areas for improvement.

Qualifications

To be successful in this role, candidates should possess:

  • A high school diploma or GED.
  • A minimum of 12 months of experience in food service management.
  • ServSafe Manager Certification.
  • Strong organizational and problem-solving skills.
  • Excellent communication abilities.
  • A valid driver's license and willingness to travel.
Work Environment

This position requires the ability to work in a busy restaurant setting, with responsibilities that include standing for extended periods and managing multiple tasks simultaneously. Flexibility in scheduling is essential, as this role may require working weekends and holidays.

Clark Holdings Inc. is committed to providing equal employment opportunities and fostering a diverse workplace.