Commercial Pool Service Operations Manager

3 weeks ago

San Antonio, Texas, United States Premier Aquatics Full time
Job Description

Premier Aquatics is seeking a skilled Commercial Pool Service Manager to oversee the maintenance and servicing of commercial pools. This role will begin as a one-person operation with opportunities for growth and expansion.

Key Responsibilities:

  • Manage, train, and mentor a team of commercial pool service technicians to ensure quality performance and adherence to company standards.
  • Oversee and coordinate service schedules, assign tasks, and ensure the timely completion of all work orders for commercial clients.
  • Perform and supervise routine maintenance of commercial pool equipment, including cleaning, water testing, and chemical balancing.
  • Diagnose and resolve issues with pool equipment such as pumps, filters, heaters, and automation systems, ensuring optimal functionality.
  • Serve as the primary point of contact for commercial clients, addressing inquiries and providing solutions to maintain client satisfaction.
  • Ensure pool facilities meet local and state safety regulations, conducting routine inspections for compliance.
  • Manage inventory of chemicals, equipment, and supplies, placing orders as necessary to maintain efficient operations.
  • Monitor operational costs, manage budgets for supplies and maintenance, and prepare reports for senior management.
  • Ensure that all services meet Premier Aquatics' high standards of quality, safety, and reliability.

Requirements:

  • A high school diploma or equivalent, as well as certification in pool maintenance or a related field, is a plus.
  • Proven experience in managing pool service operations, preferably in a commercial setting.
  • In-depth knowledge of commercial pool equipment, water chemistry, and maintenance best practices.
  • Strong leadership and team management skills, focusing on mentoring and performance improvement.
  • Ability to troubleshoot and repair commercial pool equipment efficiently.
  • Strong customer service skills with the ability to manage commercial client relationships.
  • Familiarity with local and state regulations governing commercial pool maintenance and safety.
  • Ability to manage service schedules, oversee multiple accounts, and coordinate service teams effectively.
  • Proficiency in inventory management, budgeting, and reporting.
  • Detail-oriented with a strong commitment to safety and high-quality service delivery.
  • Valid driver's license with a clean driving record.

Premier Aquatics is an at-will employer and is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis, including race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, or related medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, or local law.

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